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Volume 37, numéro 1
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Competency-Based Training Among Recommendations for Least Developed Countries

By Gunter Rochow

In 2003, Capra International Inc., executed an evaluation of the Integrated Framework [IF] for Trade-related Technical Assistance to Least Developed Countries [LDCs], sponsored by the IF Steering Committee comprising representatives of: The World Bank, IMF, WTO, ITC, UNDP and UNCTAD, as well as bilateral donors (e.g. Canada and the UK) and representatives from the nineteen least developed countries participating in the IF (Bangladesh, Burundi, Cambodia, Djibouti, Eritrea, Ethiopia, Guinea, Haiti, Lesotho, Madagascar, Malawi, Mali, Mauritania, Nepal, Senegal, Tanzania, The Gambia, Uganda, Yemen)[1]. Key recommendations of the Evaluation are now being applied to other Least Developed Countries [LDCs], initially to Sudan, Rwanda, Burkina Faso and the Maldives, as reported in BRIDGES Weekly Trade News Digest (Vol. 8, Number 6, 19 February, 2004). Mr. Pierre Morin, President of the CVA, was a member of the Panel of Experts for this evaluation.

The Evaluation Report comprised recommendations to deliver trade-related technical training, using DACUM as one of three approaches, the others being Action Learning and a focus on Personal Competencies.

Action Learning

Action Learning is both a process and a powerful program that involves a small group of people solving real problems while at the same time focusing on what they are learning and how their learning can benefit each group member and the organization as a whole. The components of an Action Learning program are:

  • A Problem - Action Learning is built around a problem (project, challenge, issue, or task), the resolution of which is of high importance to an individual, team, and / or organization.
  • The Group - The core entity in action learning is the Action Learning Group. The group is usually composed of four to eight individuals who examine an organizational problem that has no easily identifiable solution.
  • The Questioning and Reflection Process - Action Learning tackles problems through a process that involves first asking questions, to clarify the exact nature of the problem, and then reflecting and identifying possible solutions before taking actions.
  • The Resolution to Take Action - For Action Learning advocates, there is no real learning unless action is taken, for one is never sure the idea or plan will be effective until it has been implemented.
  • The Commitment to Learning - In action learning, the learning is as important as the action. Action Learning places equal emphasis on accomplishing the task and on the learning / development of individuals and organizations.
  • The Facilitator - The facilitator is very important in helping participants reflect both on what they are learning and how they are solving problems.[2] (Marquardt 1999)
Action learning has the capability of being applied to important needs facing organizations today, such as:
  • Problem Solving - Action Learning programs are notorious in their ability to find solutions to organizational problems
  • Organizational Learning - Action Learning teams serve as model and an impetus for individual, group and organization-wide learning
  • Leadership Development - Action learning has become the premier way for training future and current managers in organizations throughout the world because it prepares and develops leaders to deal with real problems
  • Team Building - Action learning helps develop strong teams and build skills for individuals to work effectively in future teams
  • Professional Growth and Career Development - High levels of self-awareness, self- development, and continuous learning are gained via action learning.
Personal Competencies

It is being widely recognized that workplace-oriented human resource development must focus not only on professional, technical and clerical skills, but also on personal skills. Personal skills can be classified in the following four broad categories: (a) managing self, (b) communicating, (c) managing people and tasks, and (d) mobilizing innovation and change.[3]

Main features of the DACUM Method

The evaluators highlighted DACUM, indicating that it is a total system for organizing, delivering instruction and managing the learning process, and noting that it had been developed in Canada in the late nineteen sixties and is now being used extensively in the education as well as in the business and industry sectors in several countries on all continents. 

The following features of a DACUM functional analysis were noted in the IF evaluation:

  • it essentially relies on the involvement and input provided by a group of individuals who are actual practitioners of the occupation or function being analysed;
  • it is " consensus-based", i.e. each competency statement is the reflection of a consensus reached by the committee, and ...         
  • competency-based , meaning that each generated statement must be application-oriented and phrased in such a way that it will be measurable and / or  observable.
Appropriateness of the DACUM Approach to IF

The evaluators stressed that the competency-based DACUM approach is highly useful in the IF context, when local consultants aspire to participating in available IF related consulting. Since DACUM is capable of identifying sub-occupational or sub-professional skills, it is of critical importance when assessing the availability of qualified resources anywhere, and particularly in LDCs . The reason is that occupational or professional qualifications tend to be global and comprehensive, while sub-occupational and sub-professional skills tend to be segmented and modular. Certain locally available consultants may be excluded from selection for IF related projects, if the criteria of the selection process call for full-blown occupational or professional qualifications, whereas the local consultants might be included, if the criteria call for segmented or modular skills.

Planning a DACUM Functional Analysis

The evaluators of the IF recommended the following planning approaches. (1) organizing two workshops, of three to five days' duration each, (a) to identify consulting research functions, and (b) to identify IF-related management functions, inviting 8-10 practicing functional specialists for each group and appointing an experienced DACUM Facilitator for each group; (2) validating the functional profiles that result from the workshop in a convenient manner, which might include electronic polling; (3) soliciting approval of the validated profiles by the Integrated Framework Working Group (IFWG); and (4) publishing the approved profiles for use in consultant recruitment and in IF-related management orientation programs.

Prior Learning Assessment (PLA)

The evaluators also recommended the use of Prior Learnin g Assessment (PLA), indicating that it is a system whereby individuals can use knowledge and skills learned outside formal academic or training programs - including on-the-job-experience, volunteer work, hobbies, or self-study - to gain exemption from taking particular courses or for other qualification requirements. Such a method could be used to assess - on the basis of the functional analyses described above - the level of competence of entry-level local candidates for consulting assignments.

Planning an Orientation Program

The evaluators recommended a Planning an Orientation Program that would involve:

1. The design a modular curriculum, based on the approved technical and personal competency profiles, for use in a variety of instructional environments, which could include traditional seminars and short-courses, corresponding courses, or internet-based study, all expected to require only a few days of effort;

2. based on the competency profile, the assessment of potential IF managers to determine the extent to which they already possess the required IF-related competency level, also using, if desired, the Prior Learning Assessment process;

3. the certification of persons who are already able to demonstrate the required level of competency;

4. the enrolment of potential IF managers who demonstrate IF-related knowledge and ability gaps, allowing them to select the preferred instructional method;

5. the certification of their competency upon successful completion of the instructional process; and

6. their appointment to the IF-related function once competency has been demonstrated.

It was also noted that this individual learning approach, can, upon its completion, be enhanced through group learning, say at the level of the National Steering Committee, by employing such approaches as Action Learning, which focuses on learning by doing.

Capra International Inc. hopes that CVA members who have an opportunity to work internationally with Least Developed Countries [LDCs ], or other developing countries, will be able to build on the work already done in the context of the IF evaluation to promote the use of DACUM as a development tool. Additional inquiries may be directed to the author at grochow@capra.net.

[1] President, Capra International Inc. [http://www.capra.net/ ]. Capra is a corporate member of the CVA. The CVA collaborated with Capra in a major project in Brazil (1998-2002), introducing DACUM, training Facilitators, Trainers of Facilitators, and supervising the production of Level 3 profiles for about 300 occupational families, in support of Brazil's new Occupational Classification.

[2] http://www.integratedframework.org/ files/docs/IFSC_6_Rev2Add1.pdf

[3] Michael J. Marquardt . Action Learning in Action. Transforming Problems and People for World-Class Organizational Learning. Davies Black Publishing. 1999

[4] The concepts are described in: Fredrick T. Evers, James C. Rush and Iris Berdrow. The Bases of Competence: Skills for Lifelong Learning and Productivity. San Francisco: Jossey-Bass Publishers, 1998, 273 pp.

EXERGUE....EXERGUE

Action Learning is both a process and a powerful program that involves a small group of people solving real problems while at the same time focusing on what they are learning and how their learning can benefit each group member and the organization as a whole.